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Solutions Executive

About Xerago​

Xerago is a global AI-driven digital enterprise that gets inside enterprise systems and makes them run the way they were designed to. For over two decades, Xerago has helped large and mid-market organizations across the world solve complex digital challenges, deliver measurable outcomes, and create sustained impact. We have been delivering Digital Impact to enterprises for over 20 years. Now with AI, we deliver Digital Independence as well.

Xerago solves operational problems through AI-native intelligence across Customer Experience, Data Analytics, MarTech, Cloud, AI, Customer Engagement and Retention, Digital Analytics, Digital Commerce, and Campaign Management — automating workflows and integrating everything into one operating layer teams can control.

50+ Global Clients. 25 Countries. 5 Continents. 100k+ Campaigns. 1B+ Customers Reached.

  • Job Location: Chennai | Onsite
  • Job Title: Solutions Executive
  • Department: Pre-Sales / Solutions
  • Years of Experience: 2–3 Years

Job Description​

We are looking for a Solutions Executive to support pre-sales efforts for the sales and account management teams — helping acquire new customers and grow revenue from existing ones. This is not a Business Development or lead generation role. It requires the ability to connect dots across complex digital landscapes, take creative leaps, and arrive at concrete, compelling solutions. The ideal candidate brings a strong understanding of the sales process, a passion for exploring new ideas, and the drive to turn client challenges into winning proposals.

What You'll Be Responsible For​

  • Work closely with Practice Teams to create solutions, statements of work, and proposals
  • Participate in discovery workshops alongside the team lead and practice teams to identify opportunities and define scope of work
  • Perform extensive research on prospects and clients — derive and apply intelligence to pitches to maximize the chances of winning deals
  • Demonstrate diligence in standardizing solution artifacts for reuse across engagements
  • Collaborate with the delivery organization to build and maintain a repository of capabilities, credentials, and case studies that strengthen pitch quality
  • Translate inputs from practice teams into clear solution architecture diagrams, workflows, and high-level visual frameworks using whiteboarding and diagramming tools

Requirements​

  • 2–3 years of pre-sales experience in a MarTech product or digital services company
  • Demonstrated ability to think customer-centrically and frame solutions around client outcomes
  • Strong understanding of MarTech, Analytics, Commerce, Customer Experience, Content Management, Digital Marketing, and AI/ML — and how they can be applied to maximize digital impact. Hands-on technical experience is not required
  • Ability to conceptualize new solutions by staying current with developments in the digital space
  • Proven experience using whiteboarding tools and creating high-level solution architecture and workflow diagrams based on practice team inputs
  • Proven experience using AI tools to create solution artifacts while maintaining confidentiality of customer and company data
  • Strong documentation skills across Microsoft Word, PowerPoint, and Excel

Attributes We Value​

  • Creative thinker who can connect disparate inputs into a coherent, compelling solution narrative
  • Curious, self-driven, and passionate about exploring new technologies and digital trends
  • Detail-oriented with strong organizational and documentation discipline
  • Collaborative team player who can work across sales, delivery, and practice functions
  • Commercially aware with a clear sense of what makes a pitch win